What if I don't have a serial port on the laptop/tablet?

Last Updated = Monday, 05-Nov-2007 21:30:52 EST

Your laptop or tablet PC might not have a serial port - in that case, we have a USB-to-SERIAL converter cable that you will need to sign out (and exchange an ID for) with your Lab instructor.

In October 2007, the LTU campus was hit by a virus - and we initially had "locked down" machines - this would not allow us to install drivers without using the admin password. As of 11/06/07, that situation has changed, they have released the Admin password (and the steps to put yourself into the administrators group - thus you can install any programs you want).

BEFORE YOU RUN THE STEPS BELOW - MAKE SURE YOU RUN THE ADMIN PROCEDURE. The steps might have been sent to you via email - you can also find a copy here - follow these steps FIRST, and ON CAMPUS - and then continue with installing the USB driver for the NEW BLUE USB cable.

This refers to the "old grey usb cable" directions (for use in lab room S211) - they don't need special software to install, but we might have to change the COM port setting. If you are in S203, looking for the "new blue usb cable" instructions - follow this link.

1) First time install of the cable - connect the cable to the USB port on the laptop/tablet. You should see the Found New Hardware popup.

2) The Install Software Automatically should be checked by default (if not, check it) and click NEXT

3) It should find the drivers it needs from the internet (your wireless must be on during this search!) - click the FINISH button.

(On my tablet, I got the "problem" message after it was done - but it worked fine. It might have been something else I was trying with the driver - you most likely will NOT see the "problem" popup box.)

4) Just to double-check (and to learn what the "magic" COM port number is) - follow these steps

  • Go to the START menu.
  • Select the SETTINGS option.
  • Select CONTROL PANEL .
  • Double-click the SYSTEM icon
  • Click the HARDWARE tab
  • Select DEVICE MANAGER
  • Scroll down until you see the PORTS link - click the + icon and remember what your "magic" number is (in this case it is COM4).

In Logger Pro - you need to tell the program which COM port you are using - DataStudio will seem to scan and find it.


What if my COMM Port comes up as COM5 or higher? Neither DataStudio or LoggerPro will be able to find it - you'll have to reset the COM port number as shown in these directions!

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